"You are an important and valued patient in my practice.
Unfortunately, the modern healthcare model churned by the insurance companies seems to have turned doctor visits into rides on a hamster wheel for both patients and primary care physicians. Hurricane Katrina didn't help as the number of primary care physicians in private practice since 2005 has decreased while the demand for private practice care has increased.
A recent randomly selected patient survey revealed that most of you believe that I've been attentive and addressed your immediate concerns, but all was not rosy. Many of you expressed a desire for more personalized healthcare including easier access, appointments that start on time, unhurried office visits, and fewer referrals to specialists and urgent care centers for problems usually handled by specialists in internal medicine.
You deserve the peace of mind that comes from knowing you have a true primary care physician in your life who has your optimal health as a goal.
I understand your frustration in spending more time in the waiting room than with your physician and that it can be difficult to schedule appointments on short notice at convenient times. I share your desire to understand all aspects of your healthcare; which mandates enhanced coordination with your specialists. That's why I've decided to roll back the clock and practice medicine the way it was before "third party" involvements."