"What's the Difference? Can you see your own doctor the same day you call for an appointment? Is your wait typically less than 5 minutes in the lobby? Are you satisfied with the amount of time your doctor spends with you? Does your doctor really listen to you? Do you have direct access to your own doctor outside of office hours? If you answered “No” to any of these questions, then you are like so many others who are frustrated with today’s healthcare industry. Hansen-Smith Family Medicine has a limit on the total number of patients in the practice, so you will not compete with thousands of other patients for the doctor’s time. At Hansen-Smith Family Medicine, you may be seen by Dr. Karen Hansen-Smith within one to two days of the time you call for your appointment—no more waiting weeks for an opening or for hours in the lobby, and no substitute healthcare practitioners. Everyone’s time is valuable, so we schedule patients with enough time to deal with all of their concerns, and enough time between patients to significantly reduce waiting times in the office. Most patients are guided directly to the exam room without even stopping in the lobby. Dr. Karen Hansen-Smith believes that listening is the most important thing a good doctor must do. She listens to all of your concerns and explains her diagnostic decisions and your treatment choices—making you a partner in your own healthcare. When you leave her office, you will know that you have really been heard. All of Dr. Hansen-Smith’s patients have direct access to her all of the time. You do not have to deal with other doctors “on call” or rely on “urgent care clinics” to be treated in a timely manner. This unique practice provides the kind of compassion, dignity and respect we all deserve."
